Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from flopro.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages and products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer and often include an anonymous unique identifier. To learn more about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log files track actions occurring on the Site and collect information including your IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfill your orders.

  • Process payment transactions.

  • Arrange shipping and delivery.

  • Provide invoices and order confirmations.

  • Communicate with you regarding your orders or inquiries.

  • Screen orders for potential fraud or security risks.

  • Provide you with marketing communications, promotions, and product updates if you have chosen to receive them.

We use Device Information to:

  • Help identify potential fraud and security risks.

  • Improve and optimize our website.

  • Analyze how visitors use the Site.

  • Measure the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers that help us operate our business and provide services to you.

For example:

We may also share your Personal Information when required to comply with applicable laws and regulations, respond to lawful requests such as subpoenas or court orders, or protect our legal rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertising or marketing communications that may be of interest to you.

You can learn more about targeted advertising through the Network Advertising Initiative at:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of personalized advertising through:

You can also opt out of many participating advertising services by visiting:

http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our data collection or usage practices when we receive a "Do Not Track" signal from your browser.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request that we delete your information, unless we are required by law to retain it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, operational requirements, legal obligations, or regulatory requirements.

Contact Us

If you have any questions about this Privacy Policy, wish to make a complaint, or would like additional information about our privacy practices, please contact us:

Email: sales@flopro.com

Mail:
FLO~PRO
P.O. Box 5174
Lacombe, Alberta T4L 1W9
Canada